Trust Center

Security, compliance, and data protection documentation for enterprise customers and regulated industries including financial services, healthcare, and legal.

Encrypted
US Data Centers
Audit Logs
SSO/SAML

Compliance & Certifications

Our compliance roadmap for enterprise customers.

Framework Status Target
SOC 2 Type I In Progress Q1 2026
SOC 2 Type II Planned Q2 2026
ISO 27001 Planned Q4 2026
GDPR Compliant Active -
CCPA Compliant Active -
Penetration Test Scheduling Q1 2026

Data Handling

How we protect your data.

  • Blocked content never stored
  • Metadata-only mode available
  • Configurable retention (30-365 days)
  • Data export on request
  • Right to deletion honored

Security Documentation

Request documentation for your vendor assessment.

  • Security Whitepaper

    Comprehensive security architecture and controls overview

    Request
  • Data Processing Agreement (DPA)

    GDPR-compliant data processing terms

    Request
  • Security Controls Matrix

    SOC 2, NIST CSF, FFIEC control mapping

    Request
  • Penetration Test Report

    Third-party security assessment (available Q1 2026)

    Request
  • SIG / CAIQ Questionnaire

    Pre-completed vendor security questionnaire

    Request

Encryption Standards

Multi-layer encryption protecting your data.

TLS 1.3 AES-256 Fernet
  • Transport: TLS 1.3 (min 1.2)
  • At Rest: AES-256 encryption
  • Application: Fernet for sensitive fields
  • Keys: Managed, rotatable

Infrastructure

Enterprise-grade cloud infrastructure.

  • US-East data centers
  • SOC 2 certified providers
  • Daily automated backups
  • 99.9% uptime SLA
  • 4-hour RTO / 24-hour RPO

Authentication

Enterprise identity management.

  • SAML 2.0 SSO (Okta, Azure AD)
  • Google & Microsoft OAuth
  • TOTP two-factor auth
  • Passwordless magic links
  • Role-based access control

Subprocessors

Third-party vendors that process customer data. All subprocessors maintain SOC 2 Type II certification.

Vendor Purpose Data Processed Location
Railway Application hosting, database All customer data US-East
Vercel Dashboard hosting Session tokens US-East
Stripe Payment processing Billing data only US
Resend Transactional email Email addresses US
Sentry Error monitoring Error logs (no PII) US

Financial Services Ready

PromptFence is designed to support GLBA and FFIEC requirements for financial institutions.

  • GLBA Safeguards Rule - Prevents NPI disclosure to AI platforms
  • Audit Trail - Complete logging for examiner requests
  • Access Controls - Role-based access, MFA, SSO
  • Vendor Management - Documented subprocessors with DPAs
  • Incident Response - 24-hour notification SLA

Security Contacts

Get in touch with our security team.

Security Team
[email protected]
Data Protection
[email protected]
Vulnerability Reports
Report a Vulnerability

Ready to Evaluate PromptFence?

Request our security documentation package for your vendor assessment. We're happy to complete your security questionnaire.